Key Performance Indicators
We regularly ask our students to complete a short feedback form when they have completed their studies and work placements. This helps us understand what they thought of their time with us. We have developed some Key Performance Indicators (KPIs) to help us measure our performance.
Our last compiled KPIs included ELT (English Language Training) only and ELT with a work and study activity.
- Almost 100% said they had a good time and got the information and help they needed.
- Over 98% said they would recommend our schools.
- 99% of short term ELT students said their English improved within 3 weeks or less. A remarkable achievement!