Hər hansı şikayətlər əvvəlcə support@meridianenglish.com ünvanına yazılı şəkildə edilməlidir. Kursun bitməsindən sonra bir ay ərzində şikayət daxil olduqda və bütün ödənişlər ödənildikdə, o, tam şəkildə araşdırılacaq. Əgər məsələ həll olunmazsa, o zaman CEO-ya yazılı şəkildə şikayət edə bilərsiniz. Problemin həll olunmaması ehtimalı az olarsa, növbəti addım Böyük Britaniyadakı bütün akkreditə olunmuş dil məktəbləri üçün rəhbər orqan olan British Council ilə əlaqə saxlamaqdır. Yazılı şikayətinizi aldıqdan sonra sizə şikayət prosedurumuzu təqdim edəcəyik.
Tövsiyə olunan cihaz tələbləri minimum 10" ekrana malik Windows 10 və ya 11 əməliyyat sistemli kompüter və ya noutbuk və ya iOS 14 və ya daha yüksək versiyalı iPaddir. Veb kamera vacibdir və optimal təcrübə üçün qulaqlıqlardan istifadə etməyi tövsiyə edirik. Minimum avadanlıq tələbləri: 1,1 GHz və ya daha sürətli, iki nüvəli prosessor; 4,0 GB RAM; 1024 x 768 ekran həlli ilə. Android daxil olmaqla, digər avadanlıqlardan istifadə edə bilsəniz də, bəzi funksiyalar zəifləmiş və ya əlçatmaz ola bilər. Zəhmət olmasa Microsoft Teams sistem tələblərinə müraciət edin.
You will need access to Microsoft Teams. Students are sent their login details via email upon enrolment.
Click here to get the detailed guide of how to join your class.
During the lesson, teacher will share teaching materials with slides, videos and use digital board to write and interact with students, so it is important to have a bigger screen. We care about the learning experience and outcome, we strongly suggest you to use a PC, laptop or iPad.
Our teachers use the highest quality materials published by Oxford University Press, supplemented with custom, teacher created content. Our flexible approach to syllabus means that our students get the support they really need to improve. We consult the Common European Framework of Reference for Languages (CEFR) to ensure that our students receive the best possible preparation for the future. And students are not required to purchase any teaching material.
All our teachers are certified by either Cambridge University or Trinity College London and have extensive experience and training in delivering high quality English Language lessons to young learners online.
We provide packages of 3-months and 6-months course, you can also book the course with subscription model. For prices, please visit home page of website for more details: https://www.meridianenglish.com/
Click here to get the detailed guide of how to join your class. Our academic department is in charge of carefully grouping the classes so that students can learn English with peers of their age and level, and with the most appropriate teacher for the stage they are.
Please follow the instructions of the link below to book your course: https://www.meridianenglish.com/booking/
For any bookings made with Meridian, there is a seven-day period during which you can cancel your booking without any charge. This applies to bookings made more that 15 days before the planned start of the course. If you cancel your programme within 15 days before the planned start, there is an administration fee of ₤50 (UK Pounds), If you cancel your programme within 10 days of the planned start date, there is no refund. All cancellations must be made in writing to Meridian (info@tellusgroup.co.uk). Any refunds will be made to the same account/facility your payment was made from. If you do not attend your course, arrive late or are absent during your programme, you will not be given a refund. Absent days are not added to the end of the programme.
If you want to change your start date you must apply to us in writing (info@tellusgroup.co.uk) including a copy of your invoice. Changes to start days are at the discretion of Meridian. We will charge you an administration fee of ₤50 each time your course details are changed. If you change your course start date before 10 days of the start there is no charge. In exceptional circumstances such as sickness we will use our discretion.
There will be no study (class) on a National (public) holiday. The lost sessions will be added to the end of a programme. Consult the calendar of public holidays on our Calendar. Calendar